Terms of Service
1. Acceptance
By accessing or using Pophunt (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
The Service is operated by Didem Erol, trading as Pophunt ("we", "us", "our"). For questions, contact [email protected].
2. Eligibility
You must be at least 13 years old to use Pophunt. By registering, you confirm that you meet this requirement. Certain events may have additional age restrictions (e.g., 21+) which will be clearly marked.
If your country's minimum digital age of consent is higher than 13 — this varies by country, particularly within the EU — by registering you confirm that a parent or guardian has agreed to these Terms on your behalf.
3. Account responsibilities
- You are responsible for keeping your login credentials secure.
- Tell us promptly at [email protected] if you believe someone has used your account without permission. You are not automatically responsible for activity outside your reasonable control.
- You must not share your account or impersonate another person.
4. User-generated content
- You are solely responsible for the accuracy and legality of events and comments you post.
- You confirm you have the right to use any images you upload (no copyright infringement).
- You grant Didem Erol, trading as Pophunt, a worldwide, royalty-free, non-exclusive licence to host, copy, resize, and display your content as needed to operate the Service. This licence covers only rights you can lawfully grant. We will seek separate permission before using your content in external marketing.
- You retain ownership of your content. You can delete your events and comments at any time.
- We may moderate, hide, or remove content where we reasonably believe it violates these Terms or applicable law, or poses a safety risk. You can ask us to review a moderation decision through the complaints process below.
- There is zero tolerance for objectionable content or abusive behaviour. Any user, whether signed in or not, can report an event or comment from within the app. Signed-in users can also block another user, which hides that user's events and comments from them. We review reports, prioritise urgent safety concerns, and aim to act on violations within 24 hours, including removing content and suspending or terminating the accounts responsible.
5. Prohibited conduct
You must not:
- Post false, misleading, or fraudulent events.
- Post content that is illegal, harassing, defamatory, obscene, or infringes third-party rights.
- Use the Service to spam, scrape data, or operate automated bots.
- Attempt to manipulate votes (e.g., vote brigading, using multiple devices or accounts).
- Access or interfere with the infrastructure of the Service in an unauthorised way.
6. Community voting and auto-hide
- Any user may cast one vote (upvote or downvote) per event per device.
- Events may be automatically hidden if they receive a sufficient number of downvotes or reports within a short period. This is a community safety mechanism, not a penalty.
- Hidden events remain visible to their creator and to administrators.
- If you believe your event was incorrectly hidden, contact us at [email protected].
7. Accuracy of event information
Pophunt aggregates community-submitted events. We do not independently verify the accuracy of event details, dates, or admission requirements. Always check official event sources before attending. If you identify an error, please report it so we can review the listing. Our responsibility for loss is explained in section 10.
8. Intellectual property
The Pophunt name, logo, and original content belong to Didem Erol, trading as Pophunt, or their respective rights holders. Third-party photographs, artwork, and trade marks remain the property of their owners. Attribution or a link does not grant permission to reuse them or imply endorsement of Pophunt. Nothing in these Terms restricts uses permitted by law.
9. Disclaimers
We aim to operate the Service with reasonable care and skill. Event details may change, and access may be interrupted for maintenance or technical problems. These limitations do not exclude your statutory rights or our responsibility described below.
10. Our responsibility to you
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. Your statutory consumer rights remain unaffected.
If we breach these Terms or fail to use reasonable care and skill, we are responsible for loss or damage you suffer that is a foreseeable result. Loss or damage is foreseeable if it is an obvious consequence or if you and we knew it might happen when you agreed to these Terms.
Event organisers are responsible for running their events. This does not remove our responsibility for our own acts or omissions. These Terms do not impose a financial cap on claims by third parties who have not agreed to them.
11. Termination
We may suspend or terminate your account for serious or repeated breaches of these Terms. We will explain the reason and how to request a review unless doing so would be unlawful or create a safety risk. Urgent restrictions may take effect immediately. You may delete your account at any time via Settings → Delete account.
12. Changes to these Terms
We may update these Terms to reflect changes in law, security requirements, or the features we provide. Material changes will be notified via in-app banner and email at least 14 days before they take effect. You may stop using the Service and delete your account without charge if you do not agree. Changes do not retrospectively remove rights you already have.
13. Governing law
These Terms are governed by the laws of England and Wales. You may bring proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in the courts where you live. Nothing in these Terms removes any mandatory right to bring proceedings in another competent court.
If you are a consumer resident in the EU, EEA, US, or elsewhere, this choice of law does not remove any protection you're entitled to under the mandatory consumer-protection laws of your country of residence.
14. Contact, legal notices, and appeals
Anyone can send a complaint or legal notice to [email protected], including people without an account. Our legal-notices guidance explains what information helps us investigate copyright, defamation, privacy, and safety complaints.
You can also ask us to review a removal, account restriction, or decision on your report by replying to our response or emailing us with the content link and your reasons. We will reconsider the decision and explain the outcome, subject to legal and safety restrictions. Using this process does not limit your right to contact a regulator or seek a legal remedy.